Privacy Policy

The Company commits to protecting the personal data of the users of the website and to comply with the relevant data protection provisions as they apply at any time.

The Company will not sell or otherwise transmit or disclose personally identifiable information of visitors to its website to third parties not related to it, without the consent of a visitor, except in cases where it is required to do so by Law and then only to the relevant legal authorities.

The Company uses all appropriate technical and organizational measures to ensure the level of security necessary to preserve the visitors’ website data from loss, unauthorized access, disclosure, modification or destruction. The visitor reserves the right to contact the Company in order to check the file’s personal record, correct it, change it or delete it.

We will report any unlawful violation of the personal data of website visitors to all relevant stakeholders as well as to the appropriate authorities within 72 hours of the violation, if it is obvious that personal data stored in an identifiable form is stolen.

If you are under the age of 16, it is essential that you have the consent of your parents before using the services of this website.

 

Data Collected

The website collects personal data in the following cases:

(a) Data provided by users

If you choose to contact us through the contact form or through an email link on this website, none of the data you provide will be stored from the website or transferred or processed by any third party data processor. Instead, this data will be emailed to us through the Simple Mail Transfer Protocol (SMTP). This message is protected by a security protocol, which means that its content is encrypted before it is sent over the Internet. E-mail content is decrypted and stored on our local computers and devices.

Such data may be:

• Name and surname

• Email address

• There are data that you fill in the free text fields

We do however need to draw your attention to free text fields especially, because they are NOT covered by any kind of confidentiality. We therefore recommend that you do not include sensitive information about yourself or third parties.

By providing information as part of their communication, users explicitly consent and accept the upcoming processing of such personal data for the benefits of smooth and easy communication and transaction.

 

(b) Data collected automatically

The website uses the Google Analytics service to capture the activity of its visitors. We use this service to analyse website traffic in order to better understand how our website is being viewed. This data is collected automatically and anonymously during the visitors’ website browsing sessions. For more information on Google Analytics, please see the “Cookies Policy” section below.

 

Purpose of Data Processing

The primary purpose of processing the personal data we collect from our contact forms or from an email link is to provide information and/or services on behalf of the Company.

We do not process personal information about the information that users automatically provide when visiting the site. Instead this is only processed anonymously and for statistical analysis and oversight of the website’s operation.

 

Data Handling 

The Company is solely responsible for the users’ personal data collected through the website, through its exclusively authorized representatives or employees.

 

Data Storing Time

The Company maintains the visitors’ personal data collected from the site for a period of time that is necessary for the purpose of processing, e.g. to handle requests. Once the processing goal has been completed, these data will be deleted within three (3) months of the date of the last message we received from the visitor.

 

Cookies

The website uses cookies according to standard internet practices, in order to facilitate and improve its visitors’ access and browsing experience, as well as to obtain some information about it. Cookies are small text files stored by the website web server on the visitor’s computer or device. More generally, cookies perform various functions such as facilitating user interaction with web pages, storing users’ preferences, receiving traffic information, etc.

 

Essential Cookies

Essential cookies are those needed for the proper operation of the website. They allow visitors to navigate and interact with the web pages, but they do not recognize their individual identity. Without these cookies, the website cannot function effectively.

 

Performance Cookies

Performance cookies collect information about how visitors use the site, such as which pages they visit most often, the type of browser they use, whether they receive error messages from web pages, etc. They collect aggregated, anonymous information that does not identify a visitor, and they are used exclusively for analysing traffic and improving the website’s performance.

 

About Google Analytics (Anonymization setting)

The website uses the Google Analytics service to measure website traffic. Google Analytics is the most popular traffic measurement service technically supported by cookies. The service concerns the collection and analysis of data about the visitor’s browsing behaviour on the website, such as the duration of the visit, the type of browser used, the location from which the visit came etc.

In order to access this data, we allow Google Analytics to place cookies on the hard drive of the visitor’s computer or other electronic device. Whenever you visit a different page within the website, your browser submits data in an automated, encrypted and anonymized way to the Google Analytics platform. In this context, the site uses the “IP Anonymization” setting. With it, Google limits the IP address of your computer or device and renders it anonymous when you access the website.

The purpose of using Google Analytics is to process anonymous data in order to improve the content and functionality of the website.

The storage time of the data collected is twenty-six (26) months.

For more information about Google’s data processing policy and its use of cookies in Analytics, please visit the Google privacy policy and the Google Analytics Terms of Service, respectively.

You can completely block the collection of your data through Google Analytics by installing the Google Analytics Opt-out Browser Add-on on your browser.

Users can also set the browser on their computer or device to stop receiving cookies, either as a whole or on a case-by-case basis. Please refer to the browser information you use to learn more about how to customize your settings.

 

Social media

The Company maintains an official account on the popular social media service “Facebook”. Facebook may allow our website to collect and process some of your data (such as your username and your photo). The Company is considered jointly responsible for processing your data along with the Facebook platform.

Whenever a user “likes” or “shares” or “follows” our social networking pages, he or she provides consent for the processing of his or her data, but this can easily be recalled at any time. This consent implies acceptance of our data protection policy.

The purpose of processing data we collect about you from social networks, whether anonymized or not, is to provide updates on our content or communication with you in response to the messages you send us.

It is explicitly agreed that the Company is not responsible for the way or the means by which social networking platforms process your data. Please be aware of the individual policies of these media from their respective links on their websites.

Third-party social networks can place cookies on your computer or device if you choose to share material from the site with them, for example, by clicking on a “Like” or “Share” button). Our website has no control over these third-party cookies.

 

User Rights 

Based on the General Data Protection Regulation, website users have a number of rights in relation to the processing of their data on behalf of the Company. More specifically, users of the site have:

• The right of access to personal data

The right of users to know if their data is being processed and if so what these are, as well as relevant information such as the purpose of the processing, the recipients, etc.

• The right to correct personal data

The right of users to request the correction of inaccurate data, or the completion of incomplete data concerning them.

• The right to delete

The right of users to request, subject to conditions, the deletion of their personal data.

• The right to restrict data processing

The right of users to request the restriction, under certain conditions, of the processing of their personal data.

• The right to data portability

The right of users to obtain data on them and to reuse it for their own purposes.

• The right to oppose and withdraw consent to the processing of their data

The right of users to oppose, under certain conditions, the processing of their personal data, particularly for marketing purposes.

• The right to automated individual decision making

The right of users not to be subject to a decision taken solely on the basis of automated processing including profiling and producing legal effects or significantly affecting it.